International Orders
Shipping Policy
We are committed to delivering our products safely and promptly to customers worldwide. Our orders ship from Iceland.
Processing time
Orders are processed within 2-3 business days after payment is received.
Estimated delivery times
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Iceland: 2–4 business days
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Europe: 5–10 business days
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North America: 7–14 business days
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Rest of the world: 10–20 business days
Shipping rates
Shipping costs are calculated at checkout based on destination and weight.
Customs and duties
International orders may be subject to customs duties and taxes in the destination country. Buyers are responsible for these charges.
Returns Policy
We want you to be happy with your purchase. If you are not satisfied, you can return your order under the following conditions:
Return period
You may return items within 30 days of receipt.
Condition of items
Products must be unused, in their original packaging, and in the same condition as received.
Return shipping
Buyers are responsible for return shipping costs unless the product is defective or damaged on arrival.
Refunds
Refunds will be processed within 7 business days after we receive and inspect the returned item.
To start a return, please contact us at vigt@vigt.is.